OneWorld

Comprehensive worldwide expatriate health coverage for your life abroad



We look after your health, while you build your life abroad

Keeping your family healthy has never been this easy

OneWorld is a unique expatriate health insurance that includes the member support (ConciergeCare), resources and tools that allow you to focus on settling down in your life abroad through peace of mind.

  • A benefit-rich health plan designed to offer comprehensive coverage to expatriates and their families
  • Access to our Worldwide Network of medical providers with a direct billing system
  • Innovative wellness tools such as the Mobile Personal Health Records (PHR) with a record retrieval assistance to better manage the health of your entire family
  • 24/7 ConciergeCare service, medical assistance, e-Consultations and a variety of other services
Traditional expat health insurance is simply not enough

Along with our comprehensive health plan, OneWorld contains features to accommodate your expatriate lifestyle. Your personal ConciergeCare counselor will help you make medical appointments, get a second medical opinion, use case management services, arrange emergency repatriation and provide clear information about the health care system where you are.



An expatriate health program designed to meet your needs across the world.

We designed this program to include the tools and coverage needed to protect you and your family’s health while living your life abroad.

Complete health and wellness options for you and your family.
  • A benefit-rich plan with global coverage designed according to your needs
  • Access to medical services through a worldwide Open-access provider network with no previous referrals necessary
  • Best-in class customer service from our ConciergeCare counselors, available in different languages
  • Pharmacy network access with direct billing and mail-in service
  • Access to your Personal Health Records (PHR) with your medical record history via your smartphone
  • E-Consultations with pre-approved medical experts
  • Second medical opinion from an accredited doctor delivered within 48 hours

How do our plans compare?

Silver Gold Platinum
Deductible None None None
Coinsurance 30% 20% 10%
Annual Out-of-Pocket Maximum USD $6,300 Individual
USD $12,600 Family
USD $3,500 Individual
USD $7,000 Family
USD $1,500 Individual
USD $3,000 Family


Zone 1
Worldwide (including USA).

Zone 2
Worldwide excluding USA).

Zone 3
Worldwide excluding : Bahamas • Brazil • China • Hong Kong • Japan • Singapore • Switzerland • United Kingdom and USA.
Zone 4
Rest of the World excluding: Angola • Argentina • Australia • Austria • Azerbaijan • Bahamas • Bahrain • Barbados • Belgium • Bolivia • Bosnia and Herzegovina • Brazil • Bulgaria • Canada • Chile • China • Cyprus • Colombia • Costa Rica • Croatia • Czech Republic • Denmark • Djibouti • Dominican Republic • Ecuador • Finland • France, Georgia • Germany • Greece • Guatemala • Hong Kong • Hungary • Iceland • Ireland • Israel • Italy • Japan • Kazakhstan • Kuwait • Lebanon • Lithuania • Liechtenstein, Luxembourg • Malaysia • Mexico • Monaco • Mozambique • Netherlands • New Zealand • Nigeria • Norway • Oman • Panama • Peru • Portugal • Qatar • Russia • Saint Bartholemy • Saint Martin • Saint Pierre and Miquelon • Saudi Arabia • Slovakia • Spain • Singapore • South Africa • Sweden • Switzerland • Taiwan • Thailand • Turkey • UAE • United Kingdom • Ukraine • Uruguay • USA • Venezuela • Vietnam and Wallis • Futuna Islands.


How are our Expatriate programs different from traditional international health insurance?

  • A benefit-rich plan with global coverage designed with the global citizen in mind
  • Access to medical services through a worldwide Open-access provider network with no referral necessary
  • Best in class customer service from our ConciergeCare counselors, available in a variety of different languages
  • A mobile Personal Health Record (PHR), ConciergeCare customer service and a travel allowance to return home for certain types of medical care when coupled with the CFE “Complémentaire”
  • Competitive Prices

Our ConciergeCare Services are designed to provide complete assistance and peace of mind.

Your health should come first when living your life abroad

Building a new life abroad is filled with endless tasks including research and responsibilities. Your dedicated ConciergeCare counselor will provide the necessary healthcare expertise and guidance so that you can live your life while we make sure that your healthcare needs are covered. Our distinguished members are treated in the most welcoming and hospitable manner possible by our multi-cultural ConciergeCare counselors. We ensure that you and your family have easy access to health and wellness services and can focus on building your life in your new country.

For everything we do; service excellence is our guideline

We provide assistance in seeking or arranging medical treatments in your new country and the ability to have your questions and concerns answered in your own language by a ConciergeCare counselor. As an exclusive member, you are entitled to all ConciergeCare services at no extra cost.

Our 5-star ConciergeCare service includes the following:
  • 24/7 emergency medical assistance
  • Disease and case management
  • Provider search assistance and appointment setting with the best in class providers
  • Multi-lingual 5-star customer service
  • Social assistance and counseling for expatriates and their families

Your doctor whenever and wherever you are!

E-Consultations & second medical opinion

We offer you the convenience and comfort of knowing you can easily obtain an e-Consultation or second medical opinion at anytime and anywhere.

  • Obtain a second medical opinion online
  • Access a large network of doctors and medical specialists
  • Set appointments online
  • Retrieve your medical records via smartphone to get a quick view of your medical history
  • Receive a medical report with diagnosis and a recommended treatment plan
  • Reduce E.R. visits and unnecessary treatment
  • Receive a virtual office visit via webcam on a secure, encrypted platform
Convenience and peace of mind when you need it most

Our e-Consultations and second medical opinions allow you to schedule a virtual office visit with physicians via phone or webcam on a secure, encrypted platform. Physicians can discuss symptoms, diagnose conditions, recommend treatment plans, and prescribe medication when needed.

For those members who require an in-person consultation with a medical specialist, we can arrange for medical appointments, organize hospital admissions, set up travel and lodging accommodations.