Members Brokers
English Spanish French Portuguese
WellAway Logo
  • Home
  • Why Wellaway
  • Our Plans
  • Brokers
  • Providers
  • Contact
  • Corporate
Find A Plan

Accessing Care

How do I set up a telehealth visit?

Many doctors now offer telehealth visits. ConciergeCare can assist in helping you setup a telehealth appointment. 

Your plan may also offer Teladoc in the U.S. If you have purchased coverage in U.S., you have access to Teladoc medical services within the U.S. You should have received a member package from Teladoc, in the mail.
Your benefits with Teladoc are specified in your Summary of Benefits within your Policy Terms and Conditions. Teladoc representatives also know your benefits and can give you these details when you are seeking care.
Within your member portal, you can also find instructions on how to set up your Teladoc account. 

You can also just call 1-800-TELADOC (835-2362)

If you have any questions, please contact 
ConciergeCare U.S. +1-855-773-7810 
ConciergeCare International: +1-786-453-4008 (collect)
Email: conciergecare@payerfusion.com



 

This material is for informational purposes only and is subject to change. Please refer to your Policy Terms and Conditions for a complete description of the benefits, conditions, limitations and exclusions of coverage. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law.

Keeping You Well, While You’re Away

Start A Quote
arrow

WellAwayarrow

  • Corporate
  • Contact

Members & Brokersarrow

  • Member Login
  • Broker Login
  • Provider Search
  • Member Resources

Our Plansarrow

  • New American (ACA)
  • New Horizon (ACA)
  • EXPAT
  • WORLD
  • Student Plans

© 2025 WellAway Limited - All Rights Reserved

© 2019 WellAway Limited

  • Privacy
  • Compliance
  • Terms
  • Summary of Benefits
  • Slavery & Human Trafficking Statement