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What services require prior authorization?

Pre-authorization requirements differ between plans, so please refer to your Policy Terms and Conditions for the official list of services requiring pre-authorization. 

Please call us if you have any doubts on coverage.
ConciergeCare U.S. +1-855-773-7810 
ConciergeCare International: +1-786-453-4008 (collect)
Email: conciergecare@payerfusion.com

Benefits and services requiring pre-authorization may be and are not limited to the following:
•    DME Supplies
•    Medications that are over $250 
•    Specialty Drugs
•    Breast Reconstructive Surgery
•    Dental-related Services
•    Enteral nutrition
•    High-cost Prescription Drugs
•    High-dose chemotherapy and/or radiation therapy with Bone Marrow Transplant and/or peripheral stem cell support
•    Home Health Care/IV home therapy
•    Hospice care
•    Human organ Transplants
•    Skilled Nursing
•    Obesity and weight loss services
•    Orthognathic surgery
•    Reconstructive surgery
•    Prescription Drugs, as denoted with a special symbol in the Medication Guide
•    Advanced diagnostic imaging Services, such as CT scans, MRIs, MRA and nuclear imaging
•    Behavioral Health Services
•    Medically Necessary contact lenses as indicated in the Eye Care and 17. Services rendered in connection with Approved Clinical Trials
•    Allergy testing & treatment
•    Behavioral health
•    Outpatient physical therapy
•    Outpatient chiropractic & spinal manipulation
•    Habilitative services
•    Rehabilitative services
•    Advanced diagnostic and imaging services: MRI, CT, PET, MRA, angiography, nuclear imaging, biopsy, CTA, CT coronary angioplasty, diagnostic colonoscopy/endoscopy.
•    Oncology treatment, drugs & reconstructive surgery
•    Outpatient ambulatory surgical facility & surgical care
 

This material is for informational purposes only and is subject to change. Please refer to your Policy Terms and Conditions for a complete description of the benefits, conditions, limitations and exclusions of coverage. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law.

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