To better understand your WellAway Member ID card, please refer to our guides, Understanding your Zone 1 WellAway ID card (U.S coverage) and Understanding your Zone 2 WellAway ID card (Non-U.S. coverage).
Your ID card may look a bit different, but our guides will help you understand what the information on your ID card means and how to use it.
Please note that if you have a pharmacy benefit, you should also use your ID card at the pharmacy. If your plan includes pharmacy coverage, this information is found on your ID card.
If you require assistance, please contact ConciergeCare at:
ConciergeCare U.S. +1-855-773-7810
ConciergeCare International: +1-786-453-4008 (collect)
Email: conciergecare@payerfusion.com
This material is for informational purposes only and is subject to change. Please refer to your Policy Terms and Conditions for a complete description of the benefits, conditions, limitations and exclusions of coverage. Products and services may not be available in all jurisdictions and are expressly excluded where prohibited by applicable law.