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Welcome TPG!

Below you Will Find Your Help Desk Log In, Claim Submission Link, Important Documents and TPG Specific Instructions for Adjusting The Start Date for you Policy

Welcome to Wellaway illustration

Submit a Claim



Important Member Resources 

Member Guide

Here

arrow

ConciergeCare HelpDesk Guide

Here

arrow

Member Portal Guide

Here

arrow

How to add your member portal to your phone.

Here

arrow

UnitedHealthcare Member Guide

Here

arrow

Getting Started With Teladoc

Here

arrow

Learn About Member Reimbursements

Here

arrow

TPG Benefits

Here

arrow

Filing a Complaint

Here

arrow

Finding a Provider

Here

arrow

FAQs

Here

arrow

How to Add Our Portal to Your Mobile Device

Here

arrow

How to Appeal a Denial

Here

arrow

How to Enroll J-2 Dependents

Here

arrow

How to File a Claim

Here

arrow

How to File a Pharmacy Claim

Here

arrow

Introducing ConciergeCare

Here

arrow

Member Portal Highlights

Here

arrow

How to Use Your GoodRx Pharmacy Discount Card

Here

arrow

Learn When To Get Pre-Authorization

Here

arrow

What is Covered In My Policy

Here

arrow

What Is Not Covered In My Policy

Here

arrow

Understanding Your WellAway ID Card

Here

arrow

Updating your Credit Card Information.

Here

arrow

Member Guide

Here

arrow

ConciergeCare HelpDesk Guide

Here

arrow

Member Portal Guide

Here

arrow

How to add your member portal to your phone.

Here

arrow

UnitedHealthcare Member Guide

Here

arrow

Getting Started With Teladoc

Here

arrow

Learn About Member Reimbursements

Here

arrow

TPG Benefits

Here

arrow

Filing a Complaint

Here

arrow

Finding a Provider

Here

arrow

FAQs

Here

arrow

How to Add Our Portal to Your Mobile Device

Here

arrow

How to Appeal a Denial

Here

arrow

How to Enroll J-2 Dependents

Here

arrow

How to File a Claim

Here

arrow

How to File a Pharmacy Claim

Here

arrow

Introducing ConciergeCare

Here

arrow

Member Portal Highlights

Here

arrow

How to Use Your GoodRx Pharmacy Discount Card

Here

arrow

Learn When To Get Pre-Authorization

Here

arrow

What is Covered In My Policy

Here

arrow

What Is Not Covered In My Policy

Here

arrow

Understanding Your WellAway ID Card

Here

arrow

Updating your Credit Card Information.

Here

arrow

Member Guide

ConciergeCare HelpDesk Guide

Member Portal Guide

How to add your member portal to your phone.

UnitedHealthcare Member Guide

Getting Started With Teladoc

Learn About Member Reimbursements

TPG Benefits

Filing a Complaint

Finding a Provider

FAQs

How to Add Our Portal to Your Mobile Device

How to Appeal a Denial

How to Enroll J-2 Dependents

How to File a Claim

How to File a Pharmacy Claim

Introducing ConciergeCare

Member Portal Highlights

How to Use Your GoodRx Pharmacy Discount Card

Learn When To Get Pre-Authorization

What is Covered In My Policy

What Is Not Covered In My Policy

Understanding Your WellAway ID Card

Updating your Credit Card Information.

 


 

 
 Forms 

Claim Form (International)

Here

arrow

Claim Form (US Claims Only)

Here

arrow

Change of Contact Information Form

Here

arrow

Release of Health Information Form

Here

arrow

Appeal - Patient Consent for Authorized Representative

Here

arrow

Member Appeal Form

Here

arrow

Accident and Subrogation Questionnaire

Here

arrow

International ACH Form

Here

arrow

International ACH Form Spanish

Here

arrow

International ACH Form French

Here

arrow

ACH Form

Here

arrow

ACH Form Spanish

Here

arrow

ACH Form French

Here

arrow

Claim Form (International)

Here

arrow

Claim Form (US Claims Only)

Here

arrow

Change of Contact Information Form

Here

arrow

Release of Health Information Form

Here

arrow

Appeal - Patient Consent for Authorized Representative

Here

arrow

Member Appeal Form

Here

arrow

Accident and Subrogation Questionnaire

Here

arrow

International ACH Form

Here

arrow

International ACH Form Spanish

Here

arrow

International ACH Form French

Here

arrow

ACH Form

Here

arrow

ACH Form Spanish

Here

arrow

ACH Form French

Here

arrow

Claim Form (International)

Claim Form (US Claims Only)

Change of Contact Information Form

Release of Health Information Form

Appeal - Patient Consent for Authorized Representative

Member Appeal Form

Accident and Subrogation Questionnaire

International ACH Form

International ACH Form Spanish

International ACH Form French

ACH Form

ACH Form Spanish

ACH Form French

Below you will find the steps to adjust the start date for your policy. As always if you have any questions please feel free to reach out to concierge care at
1-855-773-7810

Multi-lingual conciergecare illustration


Step 1: login into your member portal at

https://portal.wellaway.com/login

Multi-lingual conciergecare illustration


Step 2: You are now in your member portal. Click on
“My Account”.

Multi-lingual conciergecare illustration


Step 3: click on “Post Date”

Multi-lingual conciergecare illustration


Step 4: input the new Start Date and click on Save

Multi-lingual conciergecare illustration


Step 5: Check the new Start Date and click on “Confirm Changes”

Multi-lingual conciergecare illustration


Step 6:
wait for the “Success” confirmation then click on
“my account” to go back to your member portal.

Multi-lingual conciergecare illustration


Step 7: you can now see the new Start Date in the “Members” section





 

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